FAQs
Annual General Meeting
Can I receive my Annual General Meeting documents electronically? If I am unable to attend the AGM, can I appoint a proxy? When is the next Cadbury Annual General Meeting?Dividends
When is the next dividend due? I have my dividends paid directly into my bank account. I have now changed my account; what do I do? Can I have my dividends paid directly into my bank or building society account? Can my dividends be reinvested and used to buy more shares? How do I obtain a duplicate dividend tax voucher? I have not received my dividend cheque. What should I do? How do I obtain historical share prices of Cadbury shares, for the purpose of completing my tax return? I live abroad - can I receive my dividends in my local currency?Share & Share Dealing
I have more than one account, arising from inconsistencies in my name and/or address. To avoid duplicate mailings, can I amalgamate these accounts? How do I buy/sell Cadbury shares? I have changed my address; how do I notify you? I have changed my name; what do I do? Can you confirm the number of Cadbury shares I hold? I have lost my share certificate(s); how do I obtain a replacement? Does Cadbury have a low cost dealing service? The shareowner has died; what do I do? Can I donate my shares to charity? I reported a certificate missing but I have now found it. What should I do? How do I transfer my shares? I have an old share certificate, issued on the Australian register; is it still valid?General
I hold Cadbury American Depositary Receipts. Where shall I direct enquiries? Who are the Company's Registrars? When does Cadbury plc report its financial results? Where can I get a Form K-1? What are the key financial dates for Cadbury plc? What is the Company's registered address? What is the stock/ticker symbol for Cadbury? Where do you operate?Annual General Meeting
Can I receive my Annual General Meeting documents electronically?
Yes. We would like to communicate electronically with shareowners wherever possible, but the choice as to how you receive communications from us is yours. You have three options:
- Receive email notification that documents are available on our website - for this we will need you to register your email address at http://www-uk.computershare.com/investor and then click on "Sign up to electronic communications";
- Receive notification by post that the documents are available on the website; or
- Continue to receive hard copy documents. If you wish to do this you will need to complete the form entitled "Your communications - your choice" which you have been sent. Alternatively please contact our Registrars in writing with your request. You should quote your Shareholder Reference Number (SRN) in all correspondence.
For further information on managing your shareholding online visit http://www-uk.computershare.com/investor
If I am unable to attend the AGM, can I appoint a proxy?
Yes, full details will be given in the Notice of Annual General Meeting, sent to shareowners prior to the meeting. There is also an online proxy voting service provided by our Registrars. Find more information on electronic shareowner communications at:
http://www-uk.computershare.com/investor
When is the next Cadbury Annual General Meeting?
Take a look at our financial calendar. The AGM is usually held during May. Full details will be given in the Notice of Annual General Meeting, sent to shareowners prior to the meeting.
Dividends
When is the next dividend due?
Dividends are normally paid twice a year, in May and October. Dates can be found on our financial calendar.
I have my dividends paid directly into my bank account. I have now changed my account; what do I do?
You can complete an online election to update your payment instructions at http://www-uk.computershare.com/investor by clicking on "Update my payment instructions". You should have your Shareholder Reference Number to hand, a ten digit number prefixed with a "C" or a "G", which can be found on your share certificate or dividend tax voucher. Alternatively you can obtain a dividend mandate form from our Registrars and return it to them by post.
Can I have my dividends paid directly into my bank or building society account?
Yes. You can complete an online election to update your payment instructions at http://www-uk.computershare.com/investor by clicking on "Update my payment instructions". You should have your Shareholder Reference Number to hand, a ten digit number prefixed with a "C" or a "G", which can be found on your share certificate or dividend tax voucher. Alternatively you can obtain a dividend mandate form from our Registrars and return it to them by post.
Can my dividends be reinvested and used to buy more shares?
Yes, a Dividend Reinvestment Plan ("DRIP") is in operation. The DRIP enables shareowners to apply the whole of their cash dividends to buy additional Cadbury shares in the market at competitive dealing rates. If you would like to participate you can complete an online election at www-uk.computershare.com/investor and select "Dividend Plans" on the left hand side and, if not already a member, select "Please register here" to register for the Investor centre. You can then elect to participate in the DRIP in the Dividend Plans tab of the Holding Summary page. You should have your Shareholder Reference Number to hand, a ten digit number prefixed with a "C" or a "G", which can be found on your share certificate or dividend tax voucher. Alternatively you can obtain a DRIP mandate form from our Registrars and return it to them by post.
How do I obtain a duplicate dividend tax voucher?
Contact the Registrars, either in writing or by telephone, stating the date the dividend was paid, and a duplicate voucher will be supplied. You should quote your Shareholder Reference Number, a ten digit number prefixed with a "C" or a "G", which can be found on your share certificate or dividend tax voucher. A small fee is payable for such requests.
I have not received my dividend cheque. What should I do?
Contact the Registrars, who can check the payment details and, if appropriate, issue another cheque. To avoid this problem, you may like to consider having your dividends paid directly into your bank or building society account.
How do I obtain historical share prices of Cadbury shares, for the purpose of completing my tax return?
Historical share prices can be found in the share price section of this website, where we hold data going back ten years. If you require share prices prior to this, you should contact your own broker. Alternatively, the London Stock Exchange can provide this information.
I live abroad - can I receive my dividends in my local currency?
Yes - the Global Payments Service enables you to receive your dividend directly into your bank account in your local currency. Competitive foreign exchange rates are offered and the fee is £5.00 per transaction (deducted from the payment) regardless of the value of the dividend payment. Your tax voucher will be despatched in the normal manner.
You can sign up for the service online through our Registrar website here. You will need the following:
- The reference number of your bank (BIC Code) which will be shown on your bank statement;
- Your International Bank Account Number (IBAN) which will be shown on your bank statement;
- Your full name as stated on your bank statement; and
- Your Shareholder Reference Number.
Alternatively you can contact our Registrars, Computershare Investor Services Plc on 0870 703 5803 to request a form and Terms and Conditions.
Share & Share Dealing
I have more than one account, arising from inconsistencies in my name and/or address. To avoid duplicate mailings, can I amalgamate these accounts?
Yes. You should contact the Registrars in writing confirming that the different registration details relate to one and the same person, quoting both account details, and they will amalgamate the holdings. You will need to quote your Shareholder Reference Numbers, a ten digit number prefixed with a "C" or a "G", which can be found on your share certificates or dividend tax vouchers. Only shareholdings with reference numbers commencing with a "C" can be amalgamated.
How do I buy/sell Cadbury shares?
Cadbury shares can be bought and sold through a stockbroker or share dealing service. Stocktrade and our Registrars Computershare Investor Services Plc both operate a low cost share dealing service in the ordinary shares of Cadbury. Through Stocktrade we offer our shareowners a simple way of buying or selling shares in the Company, either over the telephone, by post or via the internet.
Details of our telephone and internet dealing services provided by Computershare are available at www.computershare.com/investor/uk where you should select Share Dealing on the left hand side. Alternatively, you can telephone 0870 703 0084 between 8.00am and 4.30pm (GMT) Monday to Friday (excluding bank holidays).
I have changed my address; how do I notify you?
You can update your address details online at http://www-uk.computershare.com/investor/ where you should select "Change my address". You should have your Shareholder Reference Number to hand, a ten digit number prefixed with a "C" or a "G", which can be found on your share certificate or dividend tax voucher. Alternatively you can obtain a change of address form from our Registrars and return it to them by post.
I have changed my name; what do I do?
You should notify the Registrars in writing, enclosing a copy of your marriage certificate or change of name deed together with your share certificate(s).
Can you confirm the number of Cadbury shares I hold?
You can check your holding balance online at http://www-uk.computershare.com/investor/. You should have your Shareholder Reference Number to hand, a ten digit number prefixed with a "C" or a "G", which can be found on your share certificate or dividend tax voucher. Requests for historical information must be made in writing or by telephone to our Registrars or by emailing web.queries@computershare.co.uk. A research administration fee may be payable upon the provision of historical information.
I have lost my share certificate(s); how do I obtain a replacement?
You should notify the Registrars, either in writing or by telephone, so that a restriction can be placed on the holding in case of any attempted fraud. You will then be sent a letter of indemnity, which must be completed and returned to the Registrars so that a replacement certificate can be issued. There is a charge for this service. Please note that once a letter of indemnity has been issued it cannot be reversed, even if you subsequently locate your original certificate. You should therefore be certain that your certificate is lost before you request a replacement.
Does Cadbury have a low cost dealing service?
Yes, Stocktrade and our Registrars Computershare Invstor Services Plc both operate a low cost share dealing service in the ordinary shares of Cadbury. Through Stocktrade we offer our shareowners a simple way of buying or selling shares in the Company, either over the telephone, by post or via the internet.
Details of our telephone and internet dealing services provided by Computershare are available at www.computershare.com/investor/uk where you should select Share Dealing on the left hand side. Alternatively you can telephone 0870 703 0084 between 8.00am and 4.30 pm (GMT) Monday to Friday (excluding bank holidays)
The shareowner has died; what do I do?
If the shareowner is the sole holder notify the Registrars as soon as possible. A restriction will be placed on the holding to retain dividends until probate is registered. You will then be contacted by letter to explain what is required from the executor or administrator of the Estate.
If the shares are held in joint names, the account can be re-registered in the sole name of the other owner(s). Notify the Registrars in writing, enclosing the original share certificate and a certified copy of the death certificate, so that a replacement certificate can be issued in the new name(s).
Can I donate my shares to charity?
Yes, you can donate your shares to charity through ShareGift, a registered charity administered by The Orr Mackintosh Foundation. The relevant share transfer form can be obtained from the Registrars. Further information about ShareGift is available at www.sharegift.org or by writing to: Share Gift, The Orr Mackintosh Foundation, 46 Grosvenor Street, London, W1K 3HN Tel: +44(0)20 7337 0501 Fax: +44(0)20 7337 0653
I reported a certificate missing but I have now found it. What should I do?
If a letter of indemnity has already been raised by the Registrars the original certificate is now invalid, even if you have not returned the letter of indemnity. If you have not yet returned the letter of indemnity please complete it and send it to the Registrars with the certificate and a covering letter confirming that you have found the original certificate. A duplicate certificate will be issued, but only the administration fee will be payable - the countersignature waiver fee will not be required. Please contact the Registrar if you require any further information.
How do I transfer my shares?
You will need to obtain a Stock Transfer Form from the Registrars, and return this to them together with your share certificate to arrange the transfer of ownership. A Stock Transfer Form, along with instructions on how to complete the form, can be obtained by contacting our Registrars.
I have an old share certificate, issued on the Australian register; is it still valid?
The UK Registrars issued new certificates, with new shareowner account numbers, to all shareowners that were transferred from the Australian Register. The previous certificates are no longer valid. If your certificate has been mislaid, follow the procedure for lost certificates.
General
I hold Cadbury American Depositary Receipts. Where shall I direct enquiries?
Shareowner enquiries should be directed to JPMorgan Chase Bank, which is the Depositary for Cadbury American Depositary Receipts. Contact details for the Depositary can be found here.
Who are the Company's Registrars?
Computershare Investor Services PLC, P.O. Box 82, The Pavilions, Bridgwater Road, Bristol, BS99 7NH Tel: +44 (0) 870 873 5803 Tel: +44 (0)870 703 6103 Email: web.queries@computershare.co.uk Shareowners should ensure that all communications are addressed to: The Registrar, Cadburys plc at the Computershare Investor Services address above and include their reference number, as detailed on their share certificate or dividend tax voucher. Information about the Registrar is available at http://www.computershare.com/, where shareowners can gain up-to-date details about current holdings on the Register. Shareowners will need their reference number, as detailed above, to obtain access.
When does Cadbury plc report its financial results?
Take a look at our financial calendar to see the currently scheduled financial reporting dates.
Where can I get a Form K-1?
Schedule K-1 Forms were issued for the 2005 tax year in connection with the redemption of the 8.625% Preferred Securities issued by Cadburys Delaware L.P. If you have not received a K-1 Form in relation to the redemption you should contact your broker, or the broker who originally sold you the security. Alternatively, you can write to the following address, although it is unlikely they will be able to help without the details of your current broker, or the original broker who arranged the sale: PricewaterhouseCoopers, K-1 Support, PO Box 799060, Dallas, Texas 75379-9060 K-1 Forms will not be issued for the 2006 tax year as all the securities were redeemed on 18 April 2005, and the issuer, Cadburys Delaware L.P., has been dissolved.
What are the key financial dates for Cadbury plc?
Take a look at our financial calendar for details of our scheduled events
What is the Company's registered address?
Cadbury plc, Cadbury House, Sanderson Road, Uxbridge, Middlesex, UB8 1DH, UK Tel: +44 (0) 1895 615000 Fax: +44 (0) 1895 615001
What is the stock/ticker symbol for Cadbury?
The symbol on the London Stock Exchange is CBRY. The symbol on the New York Stock Exchange is CBY.
Where do you operate?
We have four geographical business regions supported by six functions.
© 2010 Cadbury plc